Conhecimentos de Base Recomendados

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Objetivos

- Training of staff prepared to be integrated into an industrial environment, in particular, in the production function and surrounding functions.
- Understand the integration of production and procedures in logistics systems and supply chains.
- Understand the importance and challenges of Quality Management for the creation of value and satisfaction of Final customers.
- Implement management techniques for the continuous improvement of existing products / services.

Métodos de Ensino

Expository and participatory method, using audiovisual means: analysis and elaboration of cases and practical exercises, presentations and discussions.

Estágio(s)

Não

Programa

1. Context of Production and Operations Management
The role of Production and Operations Management in corporate strategy;
The role of Information Systems as a source of competitive advantage in the management of logistics chains;

2. The role of Quality in Operations Management
Quality concepts and objectives;
Quality Management Tools
Quality Management System;

3. Integration of Production and Operations in Logistics Systems
Postponement operations;
The Just-In-Time philosophy;
Lean Management;

4. Simulation of Processes and Operations
The role of simulation;
Stages of a simulation study;
Process simulation using Arena software.

Demonstração de conteúdos

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Demonstração da metodologia

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Docente(s) responsável(eis)

Tiago Miguel Santa Rita Simões de Pinho - 1.º Semestre

Bibliografia